Shipment processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
We ship with Japan post. If you would like another carrier like FedEx or DHL, Please let us know.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Customs, Duties and Taxes
Yukojewelry is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Yukojewelry is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.